Privacy Policy

Is your key to a balanced life.

Your Healing Journey

The following information is Your Healing Journey’s privacy policy.

POLICY ON PRIVACY OF CLIENT PERSONAL INFORMATION

Your Healing Journey is committed to protecting the privacy and security of every client’s personal information obtained by reason of your client relationship with us. This policy explains the types of client personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.

What is personal information?

Personal information is information that refers to an individual specifically and is recorded in any form. Our commitment to your privacy is extremely important to Your Healing Journey.

We are accountable to you.

Your Healing Journey is responsible for all personal information under its control.

We let you know why we collect your personal information.

Your Healing Journey identifies the purpose for which your personal information is collected. We do this before or at the time the information is actually is collected.

We obtain your consent to collect, use or disclose your personal information.

Your Healing Journey obtains your consent to collect, use or disclose personal information. The method of obtaining consent is appropriate to the type of personal information being collected, used or disclosed:

Your Healing Journey will obtain your express consent (verbal, written or electronic agreement) to collect, use or disclose sensitive personal information.

Your Healing Journey will use implied consent to collect, use or disclose your personal information where one or more of the following apply:

· Express consent has previously been given,

· Where the purpose of using the personal information is reasonably apparent to you.

You can change your consent preferences at any time by contacting Your Healing Journey as noted below.

We limit collection of your personal information.

Your Healing Journey collects only the information required to provide services to you. If the personal information we require is collected for a reason other than to provide services, your consent will be obtained before or at the time the information is collected. Your Healing Journey will collect personal information only by clear, fair and lawful means.

Examples of why we collect personal information include:

· Communicating with you generally.

· Providing services requested by you.

· Recommending products and services that Your Healing Journey believes will be of interest and provide value to you.

· To comply with legal and governmental requirements.

We limit use, disclosure and retention of your personal information.

Your Healing Journey keeps your personal information up-to-date, accurate and relevant for its intended use. You may request access to the personal information we have on record in order to review and amend the information as appropriate.

The security of your personal information is a priority for Your Healing Journey.

We take steps to safeguard your personal information, regardless of the format in which it is held, including:

Physical security measures such as locked filing cabinets;

Electronic security measures for computerized personal information such as a password protection;

And organization processes such as limiting access to your personal information to the Practitioner

with who you are directly working with.

We are open about our privacy and security policy.

You can request access to your personal information stored by Your Healing Journey. To contact us, refer to the detail below. Upon receiving such a request, Your Healing Journey will:

· Inform you about what type of personal information we have on record or in our control, how it is used and to whom it may have been disclosed.

· Provide you with access to your information so you can review and verify its accuracy and completeness and request changes to the information.

· Make any necessary updates to your personal information.

We respond to your questions, concerns and complaints about privacy.

Your Healing Journey responds in a timely manner to your questions, concerns and complaints about the privacy of your personal information and our privacy policies and procedures.

How to contact us:

By calling our Privacy Officer, Louise Farr, 506 363 2058

By email to louise@yourhealingjourney.ca

By mail to Your Healing Journey, 270 Rte 616, Keswick Ridge, NB E6L 1S1